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02 — PUBLIC INFRASTRUCTURE

M2C — Municipality Management Platform

Resident records, requests, internal workflows — built to hold up under the unglamorous, high-stakes load public systems actually see.

The problem

Municipal work runs on resident records, requests and internal approvals, and it's often tracked on paper or in scattered spreadsheets. Public systems get unglamorous but high-stakes load: every record matters, and downtime means residents can't be served.

The approach

  • A Next.js platform backed by PostgreSQL, with a REST API for resident records, requests and workflows.
  • Relational schema designed around the municipality's real processes, not a generic CRUD template.
  • Internal workflows modelled explicitly, so a request's state is always known and auditable.

The result

One system of record for residents, requests and internal workflows, built to hold up under the load public services actually see.

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